SKILLSET

Mastering Digital Innovation, Learning Design, and Strategic Excellence

Skills are the bridge between innovation and impact—it’s not just about what you know, but how you use it to shape the future.

Welcome to my skillset hub—a comprehensive showcase of the expertise and capabilities I’ve cultivated over the years. Spanning digital transformation, educational technology, and strategic research, my skills empower me to drive innovation, create impactful learning experiences, and deliver data-driven solutions. Dive into the categories below to explore the tools, techniques, and strategies that define my professional journey and vision for the future.

Professional photograph of Durell Burress.

SKILL DOMAINS

Hard Skills

To showcase the breadth of my expertise, I’ve organized my hard skills into three key categories: Digital Transformation & Workplace Innovation, Educational Technology & Learning Design, and Research & Strategic Analysis. Each category represents a pillar of my professional growth, highlighting the diverse tools, techniques, and methodologies I leverage to solve problems, create impactful solutions, and drive progress in the digital age. Explore each section to see how these skills come together to shape my approach to innovation and excellence.

Digital Transformation & Workplace Innovation

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Educational Technology & Learning Design

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Research & Strategic Analysis

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Digital Transformation & Workplace Innovation

Built With Trust

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I thrive in environments where technology meets opportunity, leveraging my expertise to drive meaningful change and streamline operations. With a proven track record of implementing and optimizing digital tools like Microsoft 365, Smartsheet, and Canvas LMS, I ensure organizations stay ahead in an ever-evolving digital landscape. My ability to analyze data, troubleshoot complex systems, and adapt to emerging technologies allows me to identify inefficiencies and deliver innovative solutions that enhance productivity and collaboration.

Beyond technical skills, I excel in fostering a culture of digital adoption by providing effective training, developing user-friendly systems, and creating scalable solutions tailored to organizational needs. I approach challenges with a strategic mindset, ensuring that every initiative aligns with business goals while prioritizing user experience and accessibility.

Ideal Roles:

  • Successfully implemented and managed cloud storage solutions, such as Google Drive and Microsoft OneDrive, to streamline document collaboration and ensure secure data accessibility across teams. Customized folder structures and access permissions to enhance operational efficiency for diverse projects.
  • Designed and launched a professional website using Bricks Builder to showcase my resume, portfolio, and thought leadership. Customized the layout, integrated interactive features, and optimized for SEO to enhance visibility and engagement with potential collaborators and employers.
  • Resolved software issues ranging from configuration to access for end-users
  • Efficiently managed and resolved IT support tickets using the ServiceNow platform, ensuring compliance with organizational SLA policies by prioritizing issues based on impact and urgency.
  • Delivered effective technical support for software issues, including configurations, access troubleshooting, and feature walkthroughs
  • Deployed basic cybersecurity measures such as strong password policies, two-factor authentication, and secure browsing practices to safeguard personal and organizational data from threats.
  • Utilized Smartsheet to coordinate within collaborative workspaces, tracking progress, and ensuring task completion within deadlines.
  • Managed personal and team tasks in Microsoft Project to optimize workflows and achieve project milestones efficiently.
  • Analyzed and interpreted data reports from systems like Canvas LMS, ServiceNow, m365, and Google Workspace to drive informed decision-making.
  • Used insights from these platforms to identify trends, optimize processes, and implement strategic improvements that enhanced user experience and operational efficiency.

Educational Technology & Learning Design

Built With Trust

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I specialize in blending technology with pedagogy to create engaging, impactful, and accessible learning experiences. With a strong foundation in instructional design and a deep understanding of learning systems like Canvas LMS and Articulate, I excel at crafting e-learning modules, interactive digital assessments, and multimedia-rich content that cater to diverse learning needs. My ability to analyze learning data and adapt strategies ensures that the solutions I develop not only meet but exceed educational objectives.

I am passionate about staying at the forefront of educational technology, integrating gamification, VR/AR, and blended learning approaches to enhance learner engagement and retention. Beyond content creation, I advocate for accessibility and inclusion in all learning designs, ensuring equitable opportunities for all users. My approach combines creativity, technical skill, and a commitment to lifelong learning, enabling me to empower individuals and organizations through transformative educational solutions.

Ideal Roles:

  • Successfully implemented and managed cloud storage solutions, such as Google Drive and Microsoft OneDrive, to streamline document collaboration and ensure secure data accessibility across teams. Customized folder structures and access permissions to enhance operational efficiency for diverse projects.
  • Designed and launched a professional website using Bricks Builder to showcase my resume, portfolio, and thought leadership. Customized the layout, integrated interactive features, and optimized for SEO to enhance visibility and engagement with potential collaborators and employers.
  • Resolved software issues ranging from configuration to access for end-users
  • Efficiently managed and resolved IT support tickets using the ServiceNow platform, ensuring compliance with organizational SLA policies by prioritizing issues based on impact and urgency.
  • Delivered effective technical support for software issues, including configurations, access troubleshooting, and feature walkthroughs
  • Deployed basic cybersecurity measures such as strong password policies, two-factor authentication, and secure browsing practices to safeguard personal and organizational data from threats.
  • Utilized Smartsheet to coordinate within collaborative workspaces, tracking progress, and ensuring task completion within deadlines.
  • Managed personal and team tasks in Microsoft Project to optimize workflows and achieve project milestones efficiently.
  • Analyzed and interpreted data reports from systems like Canvas LMS, ServiceNow, m365, and Google Workspace to drive informed decision-making.
  • Used insights from these platforms to identify trends, optimize processes, and implement strategic improvements that enhanced user experience and operational efficiency.
  • Analyzed and interpreted data reports from systems like Canvas LMS, ServiceNow, m365, and Google Workspace to drive informed decision-making.
  • Used insights from these platforms to identify trends, optimize processes, and implement strategic improvements that enhanced user experience and operational efficiency.

Research & Strategic Analysis

Built With Trust

Aenean commodo ligula egget dolor. Aenean massa nascetur ridiculus mus.

I specialize in blending technology with pedagogy to create engaging, impactful, and accessible learning experiences. With a strong foundation in instructional design and a deep understanding of learning systems like Canvas LMS and Articulate, I excel at crafting e-learning modules, interactive digital assessments, and multimedia-rich content that cater to diverse learning needs. My ability to analyze learning data and adapt strategies ensures that the solutions I develop not only meet but exceed educational objectives.

I am passionate about staying at the forefront of educational technology, integrating gamification, VR/AR, and blended learning approaches to enhance learner engagement and retention. Beyond content creation, I advocate for accessibility and inclusion in all learning designs, ensuring equitable opportunities for all users. My approach combines creativity, technical skill, and a commitment to lifelong learning, enabling me to empower individuals and organizations through transformative educational solutions.

Ideal Roles:

  • Successfully implemented and managed cloud storage solutions, such as Google Drive and Microsoft OneDrive, to streamline document collaboration and ensure secure data accessibility across teams. Customized folder structures and access permissions to enhance operational efficiency for diverse projects.
  • Designed and launched a professional website using Bricks Builder to showcase my resume, portfolio, and thought leadership. Customized the layout, integrated interactive features, and optimized for SEO to enhance visibility and engagement with potential collaborators and employers.
  • Resolved software issues ranging from configuration to access for end-users
  • Efficiently managed and resolved IT support tickets using the ServiceNow platform, ensuring compliance with organizational SLA policies by prioritizing issues based on impact and urgency.
  • Delivered effective technical support for software issues, including configurations, access troubleshooting, and feature walkthroughs
  • Deployed basic cybersecurity measures such as strong password policies, two-factor authentication, and secure browsing practices to safeguard personal and organizational data from threats.
  • Utilized Smartsheet to coordinate within collaborative workspaces, tracking progress, and ensuring task completion within deadlines.
  • Managed personal and team tasks in Microsoft Project to optimize workflows and achieve project milestones efficiently.
  • Analyzed and interpreted data reports from systems like Canvas LMS, ServiceNow, m365, and Google Workspace to drive informed decision-making.
  • Used insights from these platforms to identify trends, optimize processes, and implement strategic improvements that enhanced user experience and operational efficiency.

DURELL BURRESS

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